Return & Refund Policy - Electrical 4 Less
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Electrical 4 Less
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delivery note
FREE DELIVERY
on orders over  £49.99  + VAT
UK Mainland Only

Return & Refund Policy

Thank you for shopping at electrical4less.co.uk

 

Returns

 

FOR PURCHASES MADE BY INDIVIDUALS

Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered.

We can only fully refund your order if an item is returned sealed and in perfect condition. If the package is damages, seal broken there might be a handling charge to cover our cost if the item cannot be sold anymore as a new product.

Special order items are not returnable.

Please call our customer services team on 020 7736 5755 to arrange the cancellation and return of your order.

To cancel the contract, please pack the relevant item(s) securely, and send it to us with the delivery slip so that we receive it within 7 working days after the day of the date that the item was delivered to you.

For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or the item is faulty. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

FOR PURCHASES MADE BY CONTRACTORS & COMPANIES

We will do our best to accommodate the return of goods ordered in error. However, depending on the reason for the return, we reserve the right to charge a fee for this service.

 

Refunds

 

We can only fully refund your order if an item is returned sealed and in perfect condition. If the package is damages, seal broken there might be a handling charge to cover our cost if the item cannot be sold anymore as a new product.

Special order items are not returnable.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

 

If you have any questions on how to return your item to us, contact us 0207 736 5755
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