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    UK Mainland Free Delivery £75 + VAT
    30 Day Return Policy
    Next Day Delivery Cut Off Time 3PM*
    Heatmiser neoPlug Smart Plug
    Products may differ in size, colour and appearance to those shown. If you require further information please contact us directly.

    Smart Plug

    SKU: neoPlug
    Delivery usually within 3 - 4 working days *
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    2 Years Manufacturers Warranty

    Category:
    Brand:
    £ 36 .00 EX VAT
    £ 43 .20 IN VAT
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    SECURE PAYMENT
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    Description

    Smart Plug

    Expand your Neo System with neoPlug and control your Appliances from Anywhere.

    Auto / Manual Operating Mode
    5/2 Day or 7 Day Operating ode
    4 Switching Times per Day
    Compatible with Geo Location & Recipe Function (iOS)
    Apple Watch Compatible
    neoPlug acts as a repeater for the Neo & RF System
    13A Rated

    Compatibility: Please note the neoPlug is not compatible with the Windows 7 App. Windows 10 is compatible 






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    Delivery Information

    This product will be ordered from one of ours suppliers. The usual dispatch time to you is displayed above. You will receive a notification if there are any delays once your order is placed.

    Technical Support

    Heatmiser Technical Support 01254 669090
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    Next Day Delivery

    Cut-Off Time and Order Information
    To ensure your order qualifies for next day delivery, please place your order by 3:00 PM. This is subject to all items being available on the shelf at the time of your order. For orders where the total value exceeds £150 + VAT (double our standard carriage-paid order value of £75 + VAT), we are happy to split the delivery into two shipments if some items are needed urgently and others are not immediately available. If you have any questions or need further assistance, feel free to reach out to us via WhatsApp for live support. We’re here to help!

    In Stock Delivery Policy

    Free Next-Day Delivery Over £75 + VAT:
    Orders above £75 + VAT qualify for free next-day delivery via DPD for in-stock items. While we strive for timely dispatch, we recommend placing orders early to avoid potential delays. Once dispatched, unexpected issues may arise despite the courier’s efforts.

    Orders Below £150 + VAT:
    To keep costs manageable, we dispatch your order once all items are ready, including products with longer lead times.

    Need items faster? You can pay for an additional delivery service to receive in-stock items sooner. Simply email us with your order details, and we’ll send you a payment link for the extra delivery cost.

    Orders Above £150 + VAT:
    For larger orders, we can split delivery at no extra cost. In-stock items will be sent immediately, with the remaining items dispatched once available.

    Backorder Delivery Policy

    Items with Lead Times (e.g., 1–3 Working Days):
    This means we need to source the product from our supplier before sending it to you. The estimated dispatch time is displayed on each product page.

    Out of Stock at Supplier:
    If an item is unavailable at the supplier, we will contact you promptly. You’ll have the option to choose an alternative product or request a full refund.

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    We usually respond within minutes during working hours.

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